Help center

Answers to the most common questions about ExtMoney. Can't find what you need? Contact support.

Getting started

The first fifteen minutes: confirm your address, add an account, record your first transaction.

Accounts, cards, transfers, debts, attachments and everything that happens in the transaction list.

Sorting spending into categories, monthly limits and what is free to spend.

Recurring payments, the calendar of what is coming, and saving towards a goal.

The overview screen, the reports behind it, and how to narrow either one down.

Moving your history in: files, bank statements and other apps. Web version only.

Voice entry, receipt recognition and the alerts that flag unusual spending — and what leaves the app for each.

Inviting people, what each role can do, and how a shared ledger behaves.

Plans, the trial, paying, changing a plan and cancelling.

Which events reach you, through which channels, and how to turn any of it off.

Passwords, two-factor, backups, your data export and the legal documents.

What exists only on the phone: instant offline access, the PIN and biometrics.

The letter did not arrive, the import found nothing, the payment failed.

Can't find an answer here? Our team is glad to help.