extmoney

Support

Need a hand, or found a bug? Here's how to reach us.

Contact form

The fastest way to reach us — describe your question and we'll reply by email.

Open the contact form

Email

You can also write to us directly at:

hello@extmoney.ru

Response time

We aim to reply within 1–2 business days. Billing and security issues are handled first.

To help us help you faster, include:

  • The email address on your account.
  • What you were trying to do and what actually happened.
  • Your device and browser (or the app version).
  • A screenshot, if the problem is visual.

Useful links